Returns & Exchanges

At Face Reality Skincare, we want you to be completely satisfied with your clear skin journey. If a product isn't the right fit for your skin type, we offer a 30-day return window for most items purchased through our official store.

Return Process

• 1.
  Check Eligibility

  Ensure your items are within the 30-day purchase window and are at least 50% full to qualify for a return or exchange.

• 2.
  Contact Support

  Email our Clear Skin Professionals at support@facerealityskincare.com with your order number and the reason for your return.

• 3.
  Ship Your Items

  Once authorized, securely pack your products and use the provided prepaid shipping label to send your package back to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.